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Marketing AI Profile: Loren McDonald

2 min read


Program Director, Marketing Research

IBM Watson Marketing

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McDonald’s role at IBM is to produce research-based thought leadership content and educate marketers and agency executives on digital marketing best practices and emerging trends including the application and impact of AI and machine learning.

He has written more than 500 articles and delivered more than 350 presentations and webinars around the world. McDonald has more than 30 years of experience as a consultant, marketing executive and thought leader at companies including Arthur Andersen, USWeb/CKS, EmailLabs, Lyris, Silverpop and IBM.

San Francisco State University, B.A., Broadcast Communications Arts

“Benchmark yourself against the top, not the average. Average is the new bottom.”

Upcoming Speaking Engagements

MAICON 2019 – Personalize and Optimize Your Email Marketing for Success with AI

Recent Events

Mirum Opus Innovation in Influence 2019

Content Marketing World 2018

Loren McDonald on AI Marketing

Will Artificial Intelligence Make Email Marketers Obsolete?

This post lays out the reason why artificial intelligence in marketing, coupled with machine learning, will bring significant changes. Marketing AI technology will handle the most routine, repeatable tasks, but humans, at least for the near future, will guide marketing strategies.

Mapping the Customer Journey: A New Vision for Digital Marketing

The customer journey is complex. But once mapped, you can determine what content will most benefit the customer experience. Marketing campaigns need to be customer-centric, email should use an omnichannel approach, with a mix of message styles including broadcast and behaviour driven, including a complete of all messages that drive customer interactions.

Loren McDonald Interview Digital Summit 2017

Remember to have a look at our list of who is who in AI marketing.

Stephen leads the content strategy blog for MarketMuse, an AI-powered Content Intelligence and Strategy Platform. You can connect with him on social or his personal blog.