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Marketing AI Profile: Tim Hayden

3 min read


President & Co-Managing Partner

Brand+Trust Partners

LinkedIn Twitter 



With more than 20 years of marketing and business leadership experience, Tim Hayden is a catalyst for transformational progress within some of the world’s largest brands. Part social anthropologist, part strategic business executive, Tim studies human behavior and how media and mobility are reshaping all of business.

From operations to marketing and customer service, he assembles technology, adoption and communications initiatives that lead to efficiency and profitability. A past and current investor/advisor to technology startups, Tim actively works with entrepreneurs to capitalize on opportunities.

Texas State University, B.A., Political Science

“To manage the customer experience, you’ve got to normalize the data that exists between various disparate systems.”

Upcoming Speaking Engagements

MAICON 2019 – How to Get Your Marketing Data AI-Ready

Recent Events

Digimarkcom South 2018

Content Marketing World Conference & Exp 2018

Books by Tim Hayden

The Mobile Commerce Revolution: Business Success in a Wireless World

Tim’s experience helps readers discover how customer mobile behavior shifting and how their business operations need to respond. Learn how data can be used to deliver a richer and deeper customer experience.

Tim Hayden on AI Marketing

In this slide presentation, Tim suggests all business start with a digital-first customer focus, creating a positive user experience. Use machine learning and data science to understand what customers want most. Leverage direct, user-generated content and social media to lower marketing spend and create more customer happiness. Get ready for AI/machine-learning with future plug-n-play solutions.

The Golden Customer Record: Personalization, Profits and More

In this post, Tim discusses how organizations today have a “a true north for customer intelligence.” Customer data platforms and integrated tools are now available for all budgets. We’re at the point where data can be unified. Both structured and unstructured data can be incorporated in creating the ultimate customer experience.

Chatbots and AI strategies for your business.

In Episode 3 of The Difference podcast, Jay and Tim discuss the hype around artificial intelligence marketing. What should executives be prepared to do in the near-term, and are we asking the right questions to get us there?!f054f

Remember to have a look at our list of who is who in AI marketing.

Stephen leads the content strategy blog for MarketMuse, an AI-powered Content Intelligence and Strategy Platform. You can connect with him on social or his personal blog.